Attract international travelers
Just four months after joining Expedia Group this rural hotel in England saw their share of international travelers increase by 30%. They also noted that these guests had longer booking windows, lower cancellation rates and often stayed for longer, making them an attractive option.
Generate reservations during low season
After joining Expedia Group, this US hotel noticed an increase in guests they would never have received previously. These new guests brought a new mix of booking behaviors, including a surge of last-minute reservations. All in all, this change led to more rooms being filled come low-season.
Improve guest experience
Using the Conversations tool in Expedia Group Partner Central, this hotel was able to engage with their guests from the moment of booking – allowing them to offer superior service. By utilizing this, amongst other tools – they have increased their revenue by 35% and improved their average daily rate by 14% year on year.